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Posts Tagged ‘Communication skills’

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Laughing at Adversity and the Icelandic Volcano

Tuesday, April 27th, 2010

As you’ll know from my previous blog post, I’ve been stranded in CA for an additional week thanks to the Icelandic volcano eruption.  At the time of writing this, I’m still in CA.

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Communicate Confidence

Tuesday, April 13th, 2010

Confidence, as we all know, is an inside job.  What about those times when we have to communicate – perhaps a presentation, speech, or difficult conversation – and we don’t feel confident?  How can we acquire confidence, and project confidence when we communicate?

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Communication Skills Tip #5: Losing Control of the Group

Thursday, April 8th, 2010

Trainers, facilitators and presenters frequently worry about ‘losing control of the group’.  This assumes that they were ever in control of the group in the first place!  Groups have their own dynamics and our role, as the ‘person in charge’, is to work with those dynamics and influence the group for results.

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Comms Tip #4: Breathe Correctly

Tuesday, March 30th, 2010

Breathing correctly is the easiest way to dramatically improve your speaking ability and your enjoyment of speaking.  Getting this right will help you appear more confident, communicate more effectively, and feel calm and controlled as you do it.  The key here is to breathe deeply in your belly. Here are two great exercises.

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Communication Skills Tip # 3: What I Meant to Say Was…

Tuesday, March 9th, 2010

Consider this statement: “the meaning of the communication is the response you get”

What does this mean? It means that regardless of what I meant to say, the only useful information is what you heard. When we take responsibility for our own communication, we become more flexible in generating new ways to communicate. Notice the responses that you get when you communicate. This feedback will provide you with lots of information about any gaps between what you meant to say and what the other person or people actually heard. You can use this valuable feedback to make corrections in your performance and get more of what you want.

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Are you listening?

Thursday, March 4th, 2010

‘Listening is such a simple act.  It requires us to be present, and that takes practice, but we don’t have to do anything else.  We don’t have to advise, or coach or sound wise.  We just have to be willing to sit there and listen.’ Margaret J. Wheatley

Listening is the essence of coaching.  Most of us spend our time half listening:  listening, but not really paying attention, listening, and doing email at the same time, listening, and thinking about what we’re going to say next.  Yet when we are fully, completely listened to, we flourish.

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Comms Skills #2: What NOT to do when you’re presenting!

Tuesday, February 16th, 2010

Usually, when I write these tips, I’m in favour of advising what to do, rather than what not to do. However, on occasion, I spot a spectacular example of what not to do that perfectly illustrates why it’s not a good idea to do it. And so – ta da – today’s tip is…don’t write your speech notes on your hand. Please. Just don’t. It doesn’t make you look smart.

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Communication Skills Tip #1: Meet the Needs of Your Audience

Tuesday, February 9th, 2010

Have you ever been to a presentation that was disappointing?  In what way did it disappoint you?

Most of us, when we think about presentations, put performance pressure on ourselves.  Actually, giving the right talk for the audience is more important.

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About
Kate Warren

Kate Warren is the founder of Brightlife. She is a leader in the field of personal and professional development, and is a sought-after speaker, teacher, and coach. Kate is passionate about helping people to unlock their personal and professional potential.  She is an NLP Master Practitioner, a Certified NLP Coach, a Master of Group Leadership Dynamics, and the U.K.'s first certified WealthyMind™ trainer. In 2008 her business success was recognised when she was invited to join ‘Courvoisier the Future 500’, an elite group of the 500 rising stars of British business.

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Courvoisier The Future 500 is an exclusive member's network of the country's most innovative business brains and creative talent. Being awarded a place shows dedication and commercial success.